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delivering quality service

Image of a man repairing an engine.
support

delivering quality service

At PACCAR, we believe in taking responsibility for what we create, so we’ve set up a large service network to support you across North America. Our skilled technicians are factory-trained and given the tools to quickly and efficiently get you back on the road.

If you have an immediate need, our dealers stay well-stocked with parts for same-day use. And our eight distribution centers are strategically placed for next day delivery to every one of our over 800 service locations.

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We do more than stand behind our products – we stand behind you. Check out these tips and techniques straight from PACCAR experts.

tips and techniques videos

World-class warranties

We stand behind the superior quality of our products. So we offer a world-class base warranty, with exceptional solutions for all issues or defects under standard use, starting the day you receive your new PACCAR product.

Engines

  • Comprehensive

    2 YEARS
    250,000 MILES

  • Major Component

    5 YEARS
    500,000 MILES

  • aftertreatment

    2 YEARS
    250,000 MILES

  • Engine warranties document

TRANSMISSIONS

  • TX-8

    3 YEARS
    UNLIMITED MILES

  • TX-12

    5 YEARS
    750,000 MILES

  • TX-18

    5 YEARS
    750,000 MILES

AXLES

  • 5 YEARS
    750,000 MILES

SERVICE INFORMATION

For access to PACCAR service, training, and the diagnostic tool, please follow the link below.

VIEW THE PORTAL

Operator’s manuals

Image of an engine being repaired.