delivering quality service
delivering quality service
At PACCAR, we believe in taking responsibility for what we create, so we’ve set up a large service network to support you across North America. Our skilled technicians are factory-trained and given the tools to quickly and efficiently get you back on the road.
If you have an immediate need, our dealers stay well-stocked with parts for same-day use. And our eight distribution centers are strategically placed for next day delivery to every one of our over 800 service locations.
We’re here
to assist
you
We do more than stand behind our products – we stand behind you. Check out these tips and techniques straight from PACCAR experts.
tips and techniques videosWorld-class warranties
We stand behind the superior quality of our products. So we offer a world-class base warranty, with exceptional solutions for all issues or defects under standard use, starting the day you receive your new PACCAR product.
Engines
-
Comprehensive
2 YEARS
250,000 MILES -
Major Component
5 YEARS
500,000 MILES -
aftertreatment
2 YEARS
250,000 MILES - Engine warranties document
TRANSMISSIONS
-
TX-8
3 YEARS
UNLIMITED MILES -
TX-12
5 YEARS
750,000 MILES -
TX-18
5 YEARS
750,000 MILES
AXLES
-
5 YEARS
750,000 MILES
SERVICE INFORMATION
For access to PACCAR service, training, and the diagnostic tool, please follow the link below.
VIEW THE PORTALOperator’s manuals
